Convenient location near metro, easy access to local shops and eateries. Spacious and comfortable apartment with good heating/aircon system. Friendly and helpful staff who speak English. Clean rooms with comfortable beds and ample air-conditioning. Good wifi and access to gym and pool.

Some of the front desk staff were very helpful especially in arranging for transportation going to the airport.

There was no free map of Shanghai available.

Location and facilities are good. Staff were helpful, though a few hardly spoke English (I don't speak Mandarin), good gym and pool, with steam and sauna. Good value for apartment stay.

All rooms are noisy as it is on a main road, and despite asking for a no-smoking room my room stank of tobacco. The bed was so-so comfortable. Sometimes they could have cleaned the room better. 11:00 p.m. curfew on guests - what's with that? I left home many years ago and don't need that attitude.

The hotel is conveniently located next to the metro station, making it easy to explore the city. The rooms are spacious with comfortable beds, and the bathrooms are clean and well-maintained. The staff provides excellent service and is always willing to assist. The buffet breakfast offers a variety of options to suit different tastes. Neg: However, the Wi-Fi connection can be slow at times.

The size of the room. The aprk and playground outside of the hotel. The kitchen was good.

The playarea at the hotel was a bit poor and needed to be both cleaner and mabye a new coat of paint or similar. The childrens pool was too cold! Small children need tos have warm pool otherwise it is not a child pool it is just a regular pool with less water.

very nice staff and location and room!!! i stayed in 2 bedrooms apartment, very comfort just like our home i will choose this hotel if i visit shanghai again!!!

Very convient to access to any places of interest. Cosy for family to stay.

Very good location and staff services.

I got low level which was no city view and too much noise from the street, especilly in the morning.

Very good location of the hotel.

Breakfast should be international, not chinese.